We felt that one of the best ways to communicate to you how welcoming the atmosphere is in our homes, was to ask our residents, their families and our team for their comments
Here is what they had to say!
The activities at Anastasia Lodge are very educational. It helps me learn more. I love the staff here. They treat me beautifully. They are courteous and helpful and I have no problems at all. The food tastes good and looks good; it is also fresh and is very interesting as there is variety. The environment is very relaxing and I enjoy the atmosphere.
I am very happy that I find myself in such a warm place like Autumn Gardens. All the staff help me with whatever I ask. I really enjoy laughing and joking with the staff. I also enjoy the daily exercise.
All the staff are exemplary. I have no complaints. The food is very tasty and I enjoy the activities.
I enjoy myself a lot with the staff of Autumn Gardens, with the activities we do daily. The food they make is nice. The atmosphere is warm. I am so grateful I am in such an environment.
I am very happy with all the staff because they help me with all my needs. The staff are friendly and welcoming with all of the residents. I like the daily activities especially playing cards and sitting out in the garden with my Greek coffee is my favourite time of the day.
I am happy with all the staff at Autumn Gardens. I am happy with the activities and the food. I also enjoy having fun and joking with the staff.
I am happy with the staff; no problems. The staff always give me a choice of what to eat and drink. If I don’t like the food, they give me an alternative. I like the activities. They keep me busy and stimulated.
I am very happy with the staff here at Autumn Gardens. All my needs are met with care and consideration at all times. The meals are freshly prepared and nice. I enjoy quiet time and when we are read to about our religion.
The food is very tasty. I enjoy eating the traditional Greek food. All staff help me and all my needs are met. Our home is always warm and has a family friendly atmosphere. I enjoy doing my morning exercise and laughing with our stories amongst each other.
I feel happy here at Autumn Gardens. I love the place and the people here, staff and residents. The staff are very kind and helpful, not forgetting friendly. They take good care of me. The food is so tasty thanks to the great chefs. I also enjoy the different activities that we do daily such as morning exercise, colouring, praying, music, dancing and the musicians entertaining us.
Autumn Gardens is like heaven to me. I like staying in the care home because I am surrounded with friendly people. I like all the staff because they look after me and make me feel like I am at home. I like the activities that we have here, bingo, puzzles, colouring and ball activities in the garden.
It is great to see that mum is cared and looked after by the wonderful staff, I cannot express enough how much my family and I appreciate everything you all do, you are all truly amazing human beings.
Much love to all that look after parents at Autumn Gardens. I will always be indebted to you for the care and excellent attention you gave my father whilst he was there. You are all stars! May God bless you all .
A big heartfelt thank you for all that you guys are doing to keep my mum, and all the residents happy
Thank you for all the love and commitment you show to Mum and all the other residents, you are all fantastically amazing and I can't begin to explain just how grateful we are for everything you do.
I wanted to express my greatest gratitude to all the staff at Autumn Gardens for the care of my mother, they were amazing right until she took her last breath. Thank you very much for the donation to our chosen charity McMillan support, without you all I would of been lost. Everyone was extremely helpful and so compassionate towards her. I will never forget what excellent care you provided.
The staff are, beyond doubt, what makes Autumn Gardens. Their caring attitude allows us piece of mind, knowing that Mum is in safe hands. It is also heartening to know that there are regular activities laid on.
Mum came to Autumn Gardens in December 2017. At first it was very hard for her and us. It took her about 6-8 weeks to settle in. Now she seems happy. She always looks clean and dressed nicely. The staff at Autumn Gardens are very friendly and caring; Mum loves them all. She sings a lot and the staff sometimes join in with her. She has a lovely room with all her things in and lots of photos of the family around her. I am very happy that my mum is in such a loving and caring place.
When my sister had to have full time care, we looked at a few homes but was very impressed by Autumn Gardens. I am so pleased we chose Autumn Gardens. The staff are so dedicated and friendly and make the residents feel as if it is their home, which it is.
The care my sister is getting at Autumn Gardens is first rate and we could not ask for more. The food is restaurant quality and the cleanliness of the rooms and communal areas is as good as you would get in a top hotel.
I cannot thank the staff enough for making my sister welcome and making myself and her visitors welcome as if we were visiting friends in their house.
If we had to rate Autumn Gardens as a hotel, we would give them 5 stars.
My mother has been a resident at Autumn Gardens for 9 months and has settled extremely well. The staff and carers are fantastic at catering to my mother’s needs, communicating with her in Greek, which is her first language. The premises is always impeccably clean. My mother particularly enjoys the activities available to the residents, including bingo, barbecues, music and dancing. A particularly touching birthday is thrown for the residents during their birthday months, which is a lovely and thoughtful touch. I feel very reassured that my mother is being so well looked after and always feel incredibly welcomed by the staff whenever I visit.
Coming into work is a pleasure. I enjoy fulfilling the residents’ needs by making them feel happy, comfortable and safe in their own environment. The residents give me so much joy on a daily basis. They like to keep me on my toes, but this makes me happy.
I have been working in Autumn Gardens for 2 years. I am very happy that I am able to work with older people. I am very happy every morning when I am able to assist people to get ready and I see how happy this makes them. They show me such love and gratitude.
I have been working in Autumn Gardens for 5 years as a domestic. I like my job. The team that work here are great and very friendly. The managers are always helpful. We not only care for our residents but make the families always feel at home too.
I have been working in Autumn Gardens for two and a half years. From the time I started working here, I have found it extremely rewarding and an absolute pleasure to have met all these wonderful residents and to have worked along such fantastic colleagues. The leadership team has been very supportive of me both in completing my day-to-day work and in my own personal development.
I have only good things to say regarding Autumn Gardens. They are very professional and helpful.
Autumn Gardens is one of the best homes I visit. I like the staff, they are always very polite and willing to help us.
Lovely visit to review a couple of clients, very helpful and friendly staff. A very happy and welcoming place.
I came here to complete two Best Interest assessments. I looked through the files, I met the staff and residents. In my opinion, this establishment is exceptional. The quality of care they provide is above standard. I would recommend this care home.
I love visiting the patients in Autumn Gardens as the staff are all lovely and very helpful to assist and they are always smiling and happy.